Release of Medical Information
Returning the Authorization for Release of Medical Information Form
The authorization can be mailed or faxed to our main processing location. Fax: (330) 666-5884 Mailing Address: Attention: Medical Records, ROI Crystal Clinic Orthopaedic Center 3975 Embassy Parkway Akron, OH 44333
Processing Time
- Patient requests are generally processed by our copy service within 10 business days. Please indicate if you have a pending doctor’s appointment at the time of request to expedite this release.
- Attorney, insurance, legal and copy service requests are generally processed within 28 business days.
Please be advised that a copy fee is assessed in accordance to ORC 3701.741 and updated each February per ORC 3701.742. Please contact the Release of Information department at (330) 670-4076 for additional questions.